Privacy policy

Last updated: October 27, 2026

At UTKIK, we are committed to providing you with a curated, secure shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our website (the "Services"), which is powered by Shopify.

By accessing our Services, you acknowledge that you understand the data practices described below. If there is a conflict between our Terms of Service and this Privacy Policy, this document controls with respect to your personal information.

1. Personal Information We Collect

We collect information that identifies or can reasonably be linked to you. Depending on how you interact with our Services, we may collect the following categories of data:

  • Contact Details: Name, billing and shipping addresses, phone number, and email address.

  • Financial Information: Payment card details, transaction history, and payment confirmations (processed securely via our payment gateways).

  • Account Information: Username, password, security questions, and personal preferences.

  • Transaction Information: Items viewed, added to your cart, purchased, returned, or exchanged.

  • Communications: Information provided when contacting our customer support or design team.

  • Device & Usage Information: IP address, browser type, network connection, and data regarding how you navigate our Services.

Sources of Information: We collect this data directly from you (e.g., when creating an account or making a purchase), automatically through cookies as you navigate our site, and from our trusted service providers and partners.

2. How We Use Your Information

We use your personal information to elevate your UTKIK experience and maintain our business operations:

  • Provide and Tailor Services: To process payments, fulfill orders, manage your account, arrange shipping, facilitate returns, and offer a customized shopping experience based on your preferences.

  • Marketing and Advertising: To send promotional communications and display relevant advertisements. You maintain full control over these preferences.

  • Security and Fraud Prevention: To authenticate accounts, ensure secure transactions, and protect against fraudulent or malicious activity.

  • Client Communication: To provide responsive customer support and maintain our business relationship.

  • Legal Compliance: To comply with applicable laws, respond to legal requests, and enforce our policies.

3. How We Disclose Your Information

We do not sell your personal information. We only share it with third parties for legitimate business purposes:

  • Service Providers: With Shopify, payment processors, logistics partners, and IT support who perform services on our behalf.

  • Corporate & Legal Entities: Within our corporate group, during business transitions (e.g., mergers), or when legally required to respond to lawful requests.

Our Relationship with Shopify: Our store is hosted by Shopify, which processes personal information to provide and improve the Services. To learn more about how Shopify manages your data, please review the Shopify Consumer Privacy Policy. You may also exercise specific rights via the [Shopify Privacy Portal Link].

4. Your Rights and Choices

Depending on your jurisdiction, you have specific rights regarding your personal information. We will not discriminate against you for exercising these rights:

  • Right to Access & Portability: Request a copy of the personal information we hold about you.

  • Right to Correction & Deletion: Request that we update inaccurate data or delete your personal information.

  • Right to Opt-Out: Opt out of targeted advertising or the "sharing" of your data. We honor Global Privacy Control (GPC) signals from your browser.

  • Communication Preferences: You may unsubscribe from promotional emails at any time using the link provided in our emails.

To exercise these rights, please contact us at hello@utkik.co. We may need to verify your identity before processing your request.

5. Security and Retention

While no digital platform is perfectly secure, we implement robust measures to protect your data. We recommend using secure channels when communicating sensitive information to us. We retain your personal information only as long as necessary to maintain your account, fulfill our Services, and comply with legal obligations.

6. International Transfers

Your personal information may be transferred, stored, and processed outside of your home country. If transferring data out of the European Economic Area (EEA) or the UK, we rely on recognized legal mechanisms, such as Standard Contractual Clauses, to ensure adequate protection.

7. Children's Privacy

Our Services are designed for an adult audience. We do not knowingly collect data from children under the age of majority in your jurisdiction, nor do we sell or share the data of individuals under 16. If you believe a child has provided us with personal data, please contact us for its deletion.

8. Contact Us

For questions about our privacy practices, to exercise your rights, or to lodge a complaint, please contact us:Email: hello@utkik.co (For further details, please refer to our contact information policy.)